📞 For Emergency & Trauma Care: +91 1800 474 2273 / 108

Privacy Policy & Patient Health Information Safeguards

1. Commitment to Patient Confidentiality

Apex Multi-Speciality Hospital is committed to safeguarding patient medical records and personal data in strict compliance with the Digital Personal Data Protection Act (DPDP), Indian Information Technology Act, and international HIPAA standards. All electronic health records (EHR) and video consultation streams are encrypted using industry standard AES-256 protocols.

2. Collection of Health & Payment Data

We collect clinical details, diagnostic imaging reports, and payment transaction identifiers solely for the purpose of delivering specialized medical care, billing verification in Indian Rupees (Rs.), and emergency clinical continuity.

3. Telehealth & Media Privacy

Video consultations take place over encrypted peer-to-peer streams. Audio and video streams are never recorded without explicit prior written consent from both the consulting doctor and the patient.

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